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How to Build a Chatbot Using Natural Language Processing?

NLP Chatbots in 2024: Beyond Conversations, Towards Intelligent Engagement Traditional text-based chatbots learn keyword questions and the answers related to them — this is great for simple queries. However, keyword-led chatbots can’t respond to questions they’re not programmed for. This limited scope leads to frustration when customers don’t receive the right information. Moving ahead, promising trends will help determine the …

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